fbpx Bikes Sales Mechanic & Volunteer Co-ordinator | Life Cycle UK

Bikes Sales Mechanic & Volunteer Co-ordinator

This is an exciting opportunity for an experienced mechanic with strong teaching skills to join the growing team at our award-winning Bristol workshop. Time will be split between refurbishing bikes, managing stock and co-ordinating bike sales and supporting members of the public to volunteer as trainee bike mechanics who can support the overall goals of our bike recycling scheme.

Please read all the information below before applying.

  1. Background to Life Cycle UK

  2. Job Description

  3. Key responsibilities

  4. Person specification

  5. Terms & Conditions 

  6. Application Process

  7. Download the job pack


Background to Life Cycle UK

Our Mission

We help more people get cycling, to transform lives and the environment.

What we do

To achieve this, we:

  1. Offer people access to working bicycles
  2. Help people gain the skills and confidence to cycle wherever they want, whenever they want
  3. Offer extra support to anyone who faces barriers to unlock the benefits of cycling
  4. Strengthen the cycling sector: we train new bike mechanics, cycle instructors and partner with Local Authorities, businesses and other charities looking to boost cycling levels.

Our Approach

We work with people to offer practical support to help them cycle, in ways that can scale up and be replicated elsewhere. We want to build independence, not dependence, and help people continue to benefit from cycling beyond our direct involvement. We are passionate about working in a way that maximises social value and we treat everyone with honesty, decency, openness and respect. We strive for excellence in everything we do, but we aren’t afraid to try new things. We are bold. We are open-minded. We are always learning. 

Watch our "Repairing Bikes, Rebuilding Lives" video

Our Values – we believe:

  • More cycling is vital for better physical, mental and environmental health.
  • Cycling can be safe, affordable and practical for most short journeys.
  • With the right support, almost anyone can cycle.

Life Cycle UK was founded in 1999 and works with 9,000+ people a year. We run projects in the West of England, Swindon, Hereford, Bournemouth & Derby. See more at: www.lifecycleuk.org.uk/our-impact   


Job Description

Bikes Sales Mechanic & Volunteer Co-ordinator (Bristol)

Part Time (3 days / 22.5 hours per week)
£19,570 - £22,660 pro rata

This is an exciting opportunity for an experienced bike mechanic with strong teaching skills and the ability to work with and inspire a wide variety of people. Working at our non-secure workshop in the HMP Bristol prison car park, your time will be spent working across 2 key areas:

a)    Bike Sales.  You will:
Refurbish donated bicycles; select suitable bikes for others to work on; perform final checks / sign-off bikes fixed by others; list bikes for sale online; answer customer queries; help low-income customers access our discount schemes; arrange bike pick-ups; accurately log all sales data. 

b)    Volunteer Co-ordination.  You will:
Train volunteers as bike mechanics and support them to positively contribute to our prison bike recycling scheme. Due to COVID this will involve re-thinking how and when we use our volunteers, as well as supporting volunteers to do activities both at The Hub and at home.  

“As a retired person, volunteering for Life Cycle has given me the opportunity to practice my skills.  I joined Life Cycle after qualifying at City & Guilds Level 2.  It’s been a great chance for me to work alongside other like-minded people and to give something back to the project who more or less taught me what I know.”  Martin, volunteer mechanic

We soon hope to offer placements within our volunteering scheme to a small number of carefully selected prisoners who “graduate” from our secure workshop inside HMP Bristol to continue their learning with Life Cycle in our non-secure workshop whilst “Released on Temporary License”. 

“I know so much more about bikes and I’m so much more confident in myself. I can focus better and feel great I stuck to it and achieved my goal. I now want to work in the bike industry or volunteer for a bike project. It would be a great achievement [for me]” – Emmet, prisoner

Life Cycle UK’s prison-based cycle mechanics training and refurbishment project has won multiple awards, including the Prison Reform Trust’s Robin Corbett Award for Prisoner Rehabilitation. We have been working with prisoners and at-risk learners for 10 years and you will join a friendly, supportive team.


Key responsibilities

A)  Oversee bike sales:

  • Take charge of bike sales stock: assess donated bikes, identify bikes suited for refurbishment by yourself and others, help maintain stock of fixed bikes of various sizes / budgets
  • Make sure that any bike being made ready for sale has had the full and appropriate safety checks following Life Cycle’s agreed protocols
  • Identify materials, parts and spares required to re-stock the workshop and to make sure that bike refurbishment runs efficiently and meets targets
  • Take charge of bike sales: photograph and list bikes online; respond to customer enquiries / queries by phone, email or eBay message; and when COVID permits, work with the team to re-start in-person bike sales. 
  • Log all sales data on the charity’s systems
  • Contribute to Health and Safety risk assessments and keep the workshop clean and tidy.

B)  Motivate, train and supervise volunteers:

  • Induct learners to the workshop and train them in aspects such as health and safety, Control of Substance Hazardous to Health (COSHH), machinery and tools usage.
  • Assess and evaluate individual skills 
  • Tailor learning and training requirements to individual needs. 
  • Teach bicycle mechanics to facilitate the repair and restoration of donated bicycles.
  • Make sure that volunteers follow the Life Cycle agreed protocols for the repair of donated cycles
  • Be creative, innovative and responsive to volunteers needs & interests to inspire and engage
  • Support volunteers to achieve certificates and qualifications where appropriate.
  • Establish a safe, professional, welcoming and inclusive workshop for volunteers to work in.
  • Track and ensure all tools are accounted for and stored securely at end of each session.

C)  Track & report outcomes 

  • Contribute to Life Cycle’s monthly project reports. 
  • Collect good news stories and case studies as required.
  • Contribute to the development of the overall project
  • Attend meetings for supervision with Life Cycle’s Project Manager.
  • Attend occasional “all staff” meetings of the charity.  

Please note: This job description is for guidance only. You will be expected to undertake activities as required in order to develop Life Cycle and ensure the ongoing sustainability and efficacy of the organisation.


Person specification

Skills, qualifications and experience




Excellent mechanical skills (equivalent to Cytech or City & Guilds Level 2 bicycle industry standard).



Experience of sharing bike maintenance skills with others (does not need to be in a formal setting).



Good at motivating others, building rapport, showing care and understanding of people from all walks of life.



Punctuality, reliability and professionalism.



Dynamic, self-motivated and confident working independently.



Enthusiasm for Life Cycle’s project and mission.



Listening and communication skills.



Computer literate.



Experience of delivering recognised qualifications OR willingness to become an accredited Tutor



Experience working with volunteers, ex-offenders or other similar challenging client groups.



Experience of working in bike industry.



City & Guilds Level 2 in Cycle Mechanics or similar qualification.  




Terms & conditions 

Salary: £19,570 - £22,660 pro rata. This is at Life Cycle UK salary band 2b

Working hours: Part time (3 days / 22.5 hours per week). 

Working days: To be agreed on appointment, but must be available to work across the week. Monday, Wednesday & Friday are our preferred working days.

Contract: Permanent. 

Security Checks: Appointment to the post will be conditional upon successful completion of the Ministry of Justice security checks.  These checks request information on previous addresses, employment history, criminal history and include declaring membership of groups or organisations which the Prison Service considers racist.  Significant periods abroad may delay this process as Police checks need to be received from each country you were resident in.

Management: reports to Bike Back Bristol Manager

Probationary Period: 6-months, with reviews at 1 month, 3 months and 6 months.

Annual Leave: 31 days paid leave in each holiday year, pro rata. Statutory holidays such as bank holidays are included within this entitlement. 3 of these days must be taken between Christmas and New Year when the Life Cycle UK office is shut.

All employees will receive one extra day of annual leave, pro rata, for every full year they are employed by Life Cycle up to a maximum of 5 additional days.

Pension: 5% contribution to pension.

Other benefits: staff discount on a refurbished bike (or Cycle to Work scheme for a new bike); Tech-Scheme, free cycle training; free annual bike check-up; discounted Endura cycle clothing; team-building meetings and socials; professional development opportunities.

Location: this role is based at Life Cycle HUB, HMP Bristol, Cambridge Road, Bristol, BS7 8PS 

Training: Training opportunities will be available, to be discussed on appointment.
Working with volunteers: Life Cycle values its volunteers, who make a vital contribution to our work. You will be expected to encourage, develop and support volunteer involvement in our work as and when appropriate.
Equalities focus:
Whilst equalities and diversity have always been important to us, we are now on a journey to becoming an anti-racist organisation. This means we are committed to increasing diversity amongst our staff, volunteers and participants – and to actively tackling unconscious bias and structural racism. We expect all staff to share our commitment to being always learning and working to address racial inequality, in order to achieve racial justice both inside and outside Life Cycle UK.

COVID-19 statement:
Anyone who delivers a service for Life Cycle UK will be following government guidance.  We are under strict instructions to follow Public Health England’s guidance e.g.; not deliver services when un-well or have been in contact with someone who has tested positive; increase handwashing; keeping a safe distance etc. 

Advice, guidance and training will be given on how to deliver bike maintenance and qualification activities in a COVID-19-safe manner. Best practice on how to do this in a prison setting will be shared by Life Cycle prison-based staff in Bristol.


Application Process

For an informal chat about this role email tamar@lifecycleuk.org.uk. Please include a contact number and she will call you back.  

How to apply: 

To help ensure our commitment to a diverse and inclusive workforce please remove all identifying personal information from your CV and Covering Statement including name, address, date of birth, dates of education etc.

Please email hub@lifecycleuk.org.uk with:

  1. A copy of your CV (please remove all identifying personal information including name, address, date of birth, dates of education etc.).
  2. A Covering Statement (max 2 sides of A4) explaining why you’re a great fit for this role (please remove all identifying personal information including name, address, date of birth, dates of education etc.).
  3. Attach these document to a short covering email that includes: Your name, a contact phone number and details of two referees (references will only be taken once your permission has been granted).
  4. Fill out our anonymous equalities monitoring survey.

This email will not be shared with the staff doing the shortlisting.  This will be done anonymously.  

Deadline: Monday 2nd November 2020, by 10am.


Physically distsant interviews will be held at The Life Cycle Hub, HMP Bristol, 19 Cambridge Road, BS7 8PS on Tuesday 10th November 2020. The interview will have 3 parts:  

  1. A mechanical test. You will only progress to the next interview stage if you are successful in this
  2. An opportunity to demonstrate how you might share your mechanical skills with a volunteer.
  3. Formal interview 

Start date:  We are looking to have a candidate in-post as soon as possible.