fbpx Inclusive Cycling Project Coordinator | Life Cycle UK

Inclusive Cycling Project Coordinator

Adult and young visually impaired Two's Company riders cycling on tandems with our sighted volunteers

We seek an exceptional person to organise, coordinate and develop a range of Inclusive Cycling activities at Life Cycle UK. You will be motivated and committed to supporting people from diverse backgrounds to overcome barriers to cycling and progress to becoming confident, regular cyclists. We are constantly developing and expanding our offers in order to widen participation in cycling activities and therefore require a Coordinator who can be flexible, creative and responsive to diverse and changing needs. Please note, this is a fixed-term contract – expected to be 9-months* maternity cover.

Please read all the information below before applying.

  1. Background to Life Cycle UK

  2. Job Description

  3. Key responsibilities

  4. Person specification

  5. Terms & Conditions 

  6. Application Process

  7. Download the job pack

Background to Life Cycle UK

Our Mission

We help more people get cycling, to transform lives and the environment.

What we do

To achieve this, we:

  1. Offer people access to working bicycles
  2. Help people gain the skills and confidence to cycle wherever they want, whenever they want
  3. Offer extra support to anyone who faces barriers to unlock the benefits of cycling
  4. Strengthen the cycling sector: we train new bike mechanics, cycle instructors and partner with Local Authorities, businesses and other charities looking to boost cycling levels.

Our Approach

We work with people to offer practical support to help them cycle, in ways that can scale up and be replicated elsewhere. We want to build independence, not dependence, and help people continue to benefit from cycling beyond our direct involvement.

We are passionate about working in a way that maximises social value and we treat everyone with honesty, decency, openness and respect. We strive for excellence in everything we do, but we aren’t afraid to try new things. We are bold. We are open-minded. We are always learning.

Watch our Two's Company video

Our Values – we believe:

  • More cycling is vital for better physical, mental and environmental health.
  • Cycling can be safe, affordable and practical for most short journeys.
  • With the right support, almost anyone can cycle.

Life Cycle UK was founded in 1999 and works with 9,000+ people a year. We run projects in the West of England, Swindon, Hereford, Bournemouth & Derby. See more at: www.lifecycleuk.org.uk/our-impact   


About Inclusive Cycling

Our Inclusive Cycling projects are guided by the four principles of Engagement; Enablement; Enjoyment and Empowerment. The Inclusive Cycling Co-ordinator is a key agent of change in this process. We offer activities that promote the well-being gains of cycling and provide a pathway from absolute beginner to fully independent cyclist. Our overall aim is for individuals to increase their cycling activity and experience the personal, social and environmental benefits of doing so.

We work to reach out and engage with those who may be socially excluded due to age, ethnicity, economic disadvantage, disability, physical or mental health. This is achieved by active engagement, either directly or through community networks, support agencies and partner organisations. We also maintain an online presence through our website and social media.

Life Cycle UK's Inclusive Cycling projects offer extra support for any individual or group that experiences barriers to cycling. We offer Beginner and Returner courses, a Cycle Buddy scheme, supported Group rides (for visually impaired people, over-55s, and to help boost mental well-being) and young people’s sessions. We also provide access to loan bikes, affordable refurbished bicycles, free 1-1 cycle training and free basic bike maintenance tuition.

Life Cycle values its volunteers, who are a major resource and make a vital contribution to our work. You will be expected to encourage, develop and support volunteer involvement to help deliver our Inclusive Cycling offers. We are keen to support participants themselves to volunteer and they will need ongoing support to engage effectively in a voluntary role.

Job Description

Inclusive Cycling Project Co-ordinator

Part-time (30 hours, 4 days per week - Fixed Term contract – expected to be 9-months* Maternity Cover)
£20,006 – £23,161, pro-rata.

Key Responsibilities

You will have the main responsibility for coordinating our Get Cycling! Courses, Group Rides and Cycle Buddies whilst also working flexibly across all Inclusive Cycling projects as necessary.


  • To proactively undertake engagement work with local community groups, voluntary and statutory agencies to develop working relationships, promote Inclusive Cycling activities, source new referrals or design bespoke programmes.
  • Establish and maintain an outward-facing presence ‘on the ground’ within the community.
  • Meet with new participants to explain our activities and encourage participation.
  • Activities:

  • Organise and promote a range of Inclusive Cycling activities that are of a high standard and compliant with health and safety guidelines.
  • To liaise with Ride Leaders, Mechanics, Instructors, volunteers and other Life Cycle staff that support activities.
  • Guide and support participants to progress in their level of cycling ability with a view to becoming competent, regular, independent cyclists, helping them stay motivated and engaged in this process.
  • To work flexibly across all IC activities as required and to respond to new and emerging projects.
  • Volunteers:

  • Recruit, train, manage and support volunteers.
  • Develop the “Cycle Cafe” - a volunteer-led Inclusive Cycling social hub to encourage social interaction and peer support, both online and in person.
  • Monitoring, evaluation and reporting:

  • Keep accurate and up to date records of participant involvement, track progression and carry out feedback surveys and collate responses, and feed information into Life Cycle reporting mechanisms.
  • Administrative tasks:

  • Manage all communications and liaison with participants, key personnel (freelance instructors & mechanics, volunteers, other Life Cycle staff), and referral agencies.
  • Manage the processing of bookings, registrations and cancellations and process information using our ‘Civi CRM’ database.
  • Ensure policies and procedures relating to Safeguarding and health and safety compliance (risk assessments, safe systems of work etc.) are up to date.
  • Keep up to date with relevant paper trails, invoicing and personal admin.
  • Deal with incidents that arise in a timely manner, reporting as required to the Inclusive Cycling Manager.
  • Other relevant factors of the job

    You will be required to work occasional evenings and weekends as required. We expect you to carry out your job responsibilities in an environmentally aware manner, ensuring as little damage to the environment as possible. Our aim is to ensure all resources are utilised effectively. You will be expected to apply sound value for money principles in all your work.

    Note: This job description is for guidance only. You will be expected to undertake activities as required in order to develop Life Cycle and ensure it is a strong, stable and effective organisation.

    Person Specification



  • Proven experience of working with vulnerable services users and hard to reach communities– this could be people with mental health issues, physical health issues or another vulnerable client group.
  • Experience of delivering informal programmes of training & learning.
  • Experience of running activities and events.
  • Experience of promoting activities or events using a variety of methods (digital and offline).
  • Experience of managing and supporting volunteers.
  • Desirable

  • Experience of working in the voluntary sector
  • Skills and knowledge


  • Confident cyclist with an awareness of the barriers that can prevent people from cycling.
  • Excellent communication skills and the ability to relate to people of all abilities, ages and backgrounds and make them feel at ease.
  • Proven project management skills, including report writing, gathering feedback and evaluation.
  • Social media skills.
  • Excellent administrative skills and the ability to organise programmes of cycling activities.
  • Excellent organisation skills, with careful attention to detail.
  • Computer literate. We use Microsoft Office 365 (Word, Excel, Outlook etc.) and a database system.
  • Knowledge of the issues that face people who are experiencing mental and concurrent physical health illness, and the ability to empathise.
  • Desirable

  • An understanding of learning psychology and behaviour change.
  • Qualified instructor or willing to complete Ride Leader training.
  • Personal attributes

  • A keen interest in and an ability to enthuse others about cycling.
  • Friendly and approachable.
  • Ability to work independently, proactively and under own initiative.
  • Willingness to travel to different parts of the city in order to form partnerships and deliver the project.

    Terms & conditions 

    Salary: £20,003 – £23,161. Pro-rata. This is at Life Cycle UK salary band 2b.

    Working hours: Part-time (30 hours per week).

    Working days: Flexible: to be agreed, but preferably hours spread across the week.

    Contract length: This is a Fixed Term contract to cover Maternity Leave and additional needs of the charity. We expect to employ you for a 9-month period from your start date in-post, but Life Cycle UK may terminate your employment under this contract early when the employee who is absent on maternity leave returns to work, and your dismissal is to enable the absent person (on maternity leave) to be given work.

    Probationary Period: 6-months, with reviews at 1 month, 3 months and 6 months.

    Annual Leave: 31 days paid leave in each holiday year, pro-rata. Statutory holidays such as bank holidays are included within this entitlement. 3 of these days must be taken between Christmas and New Year when the Life Cycle UK office is shut.

    Pension: 5% contribution to pension.

    Other benefits: staff discount on a refurbished bike (or Cycle to Work scheme for a new bike); TechScheme; free cycle training; free annual bike check-up; discounted Endura cycle clothing; team-building meetings and socials; professional development opportunities.

    Location: Flexible and home working will be possible, but you will typically be expected to spend at least 1 day per week at our main office: The CREATE Centre, Smeaton Road, Bristol, BS1 6XN

    Reports to: the Inclusive Cycling Manager.

    Training: Training opportunities will be available: to be discussed on appointment.

    Working with volunteers: Life Cycle values its volunteers, who are a major resource and make a vital contribution to our work. You will be expected to encourage, develop and support volunteer involvement in our work.

    Equalities focus:Whilst equalities and diversity have always been important to us, we are now on a journey to becoming an anti-racist organisation. This means we are committed to increasing diversity amongst our staff, volunteers and participants – and to actively tackling unconscious bias and structural racism. We expect all staff to share our commitment to be always learning and working to address racial inequality, in order to achieve racial justice both inside and outside Life Cycle UK.

    COVID statement:Anyone who delivers a service for Life Cycle UK will be following government guidance. We are under strict instructions to follow Public Health England’s guidance e.g.; not deliver services when un-well or have been in contact with someone who has tested positive; increase handwashing; keeping a safe distance etc.


    Application Process

    For an informal chat about this role call Steve Hammersley, Inclusive Cycling Manager on 07456039650.

    How to apply: 

    To help ensure our commitment to a diverse and inclusive workforce please remove all identifying personal information from your CV & Cover Statement including name, address, date of birth, dates of education etc.

    Please email office@lifecycleuk.org.uk with:

    1. Your CV (please remove all identifying personal information including name, address, date of birth, dates of education etc.).
    2. A Covering Statement (max 2 sides of A4) explaining why you’re a great fit for this role (please remove all identifying personal information including name, address, date of birth etc.)
    3. Attach these documents to a short cover email that includes:
      • Your name
      • A contact phone number
      • Details of two referees (references will only be taken once your permission is granted).
    4. Fill out our anonymous equalities monitoring survey.

    Deadline: Monday 7th June, by 9am.

    Interviews: Friday 11th June 2021

    We will hold physically distant interviews at The CREATE Centre, Smeaton Road, Bristol, BS1 6XN

    Start date: We are looking to have a candidate in post as soon as possible