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Coronavirus update

Click the links below to skip to the relevant section.


1.  Overall picture

2.  Our Services

3.  Stay up to date

4.  Financial situation

5.  How you can help

6.  Want to keep cycling?



We will be updating this page on an ongoing basis. If you are regularly involved with one of our projects or services, you will continue to receive updates from your project or service coordinator. Please keep an eye on your email inbox, social media and the Life Cycle website for more details.

In these difficult times, two things are very important to us:

  1. Protecting the health and wellbeing of our staff, freelancers, volunteers and service users.
  2. Safeguarding the organisation financially.

Here’s what we’re doing to make sure we stand by our commitment:

1.  Overall picture

Our group activities are suspended, but we are still providing bikes for the community.

We will continue to follow guidelines set out by the Government and Public Health England. For these reasons our group rides and activities are suspended until the end of May when we will review the situation.

Health and safety information:

Anyone who delivers a service for us will be following Government guidance about minimising social contact. They are under strict instructions to follow Public Health England's guidelines:

  • They will not deliver Life Cycle services if they feel unwell or have been in contact with someone who has.
  • All Public Health England advice is followed re-washing hands, keeping a safe distance, etc.

As ever, the situation is changing very quickly so we will continue to update you.

Update on our staff

Because some of our activities are temporarily suspended, Life Cycle has made use of the Government's Coronavirus support scheme and has furloughed some staff. If you receive an out of office from someone you are trying to contact, please forward your email to office@lifecycleuk.org.uk and someone will be able to help you. 

Office-based staff are working from home and our workshops are open by appointment only. For safety reasons, we cannot accept drop-ins. 

We are not taking calls from our office phones. Please email us instead. If you don’t have the contact details of the person you are trying to reach, please email office@lifecycleuk.org.uk and we will make sure someone gets back to you as soon as possible. 

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2.  Our services

Please see below for details and updates about specific projects and services:

Bike sales - Bristol and Derby

Our Bristol and Derby workshops are closed to the public, however, we have launched online bike sales:

Click here for Bristol bike sales.

Click here for Derby bikes sales.

Bike servicing - Bristol and Derby

We are now open for bike servicing in Bristol.

Our Derby workshop is offering bike servicing for key workers

Bike donations

We are still taking bike donations at our Bristol and Derby workshop - provided Government guidelines are followed and donors feel it is safe. Click here to donate your unwanted bike.

Prisoner training

The Ministry of Justice has decided that it is no longer safe to be offering group educational activities within prisons. For this reason, bike production has been temporarily suspended. However, we have put together in-cell learning materials for prisoners and were delighted to be held up as an example of best practice for prisoner learning materials. We hope that our activities are providing some uplift and purpose to prisoners in a "double lockdown" situation.

As soon as restrictions are lifted we will be back at the front line, helping prisoners to boost their skills and wellbeing by training as cycle mechanics. For now, our skeleton staff will be refurbishing bikes under strict physical distancing and cleaning measures.

Bike maintenance courses

Maintenance courses have been temporarily suspended, subject to review at the end of May. However, we are still taking bookings for our September City & Guilds Level 2 course.

Group rides and activities

As many of our ‘Inclusive Cycling’ service-users are vulnerable, we have cancelled all further group activities in line with advice from British Cycling and Cycling UK. We will be reviewing this at the end of May.

However, we would encourage anyone who can to continue cycling - provided it is in line with official advice and feels safe to do so. This link has some useful guidance and is updated regularly in line with Public Health England guidelines.

Youth Project

The three adventure playgrounds we are based at are all closed until further notice and our activities are suspended for the time being too. We will review the situation at the end of May.

Bikeability and holiday courses in schools

Now that schools are closed all Bikeability activities will be suspended until further notice.

This includes holiday courses. 

We will update you when we know more.


Dr Bike and adult cycle training

For now, one-to-one cycle training is suspended in line with Government advice that cycling should only take place solo.

We are able to provide our Dr Bike service provided that working conditions meet Public Health England guidelines on social distancing.

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3.  Stay up to date 

We will be updating this page on an ongoing basis. You can also sign up to our newsletter mailing list here.

Follow us on Twitter, Facebook and Instagram.

If you are regularly involved with one of our projects or services, you will continue to receive updates from your project or service coordinator. Please keep an eye on your email inbox, social media and the Life Cycle website for more details.

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4.  Financial situation

Life Cycle entered this difficult period with strong financial reserves that meet both Charity Commission guidance and our own Trustees' policy.  We have these reserves precisely so that we can continue during periods of unexpected disruption to our services. However, as it is unclear how long COVID-19 will affect our ability to deliver services, we are still taking steps to closely monitor our expenditure, are actively seeking dialogue with our funders and keeping abreast of government support schemes.

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5.  How you can help

  1. Please consider making a donation to support us. Any help you can give would be hugely appreciated during these difficult times.
  2. Support your local community (or receive support) here: https://covidmutualaid.org/
  3. Acorn is looking for support for people who are self-isolating
  4. If you live in Bristol you can volunteer with "Can Do Bristol"
  5. Share social distancing and other guidelines in other languages.
  6. The ''We Are Bristol' support phone number – 0117 352 3011 – went live on Tuesday 31 March and will offer a potential lifeline to isolated and worried residents across the city. Calls 8.30 am - 5 pm, Monday to Friday to provide support for people with many needs

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6.  Want to keep cycling?


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Thank you and stay safe

On behalf of everyone at Life Cycle, thank you all for your patience, understanding and flexibility. Having to suspend some of our services has been tough for all involved. We hope that everyone will stay safe and well. We encourage you all to support each other remotely - and stay in touch by phone, text and online.

If you need to get in touch with someone at Life Cycle, you can find a list of our email addresses here. Alternatively, email office@lifecycleuk.org.uk and someone will get back to you as soon as possible.

To stay up to date with the latest developments, please join our mailing list.

Stay safe and we will continue to update you all as the situation evolves.

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